Manage Payments Seamlessly Collect, Store, Send
Enhance Resident Satisfaction and Retention
Streamline Security Deposits For Quick Submissions and Faster Refunds
Revolutionize Your Financial Operations
Streamline Maintenance Processes
Automate and Optimize Utility Management
Manage Payments Seamlessly – Collect, Store, Send
Collect, store, and send payments in all forms including ACH, credit, debit, check, wire and cash efficiently. Our portals ensure secure and reliable transaction handling, which is essential for maintaining cash flow and financial integrity.
Enhance Resident Satisfaction and Retention
Utilize our comprehensive resident portal for communication & efficient management of security deposits, lease agreements, maintenance requests, guided inspections, documents, messaging & announcements including SMS and more. This tool helps improve the quality of service provided to residents, ensuring higher satisfaction and retention rates.
Revolutionize Your Financial Operations
Resident & Property Wallets + Treasury. Open multiple property bank accounts in minutes. Implement modern digital banking to enable faster funding, easy ledger reconciliation, real-time transactions, and split payment capabilities. Our secure digital wallet solution simplifies how you manage and move money, making financial operations hassle-free.
Streamline Maintenance Processes
Our Resident Facing Portal includes the ability for residents to seamlessly submit maintenance requests/work orders directly to your team and Property Management Software. Manage those requests/orders in your existing platform, or in Prisma, with our unique bilateral integration feature. Facilitate a more efficient maintenance management system with Prisma’s streamlined submission process and real-time tracking. Ensure high-priority issues are swiftly addressed and enhance direct communication between residents and property management.
Automate and Optimize Utility Management
Utilize smart metering and Ratio Utility Billing Systems (RUBS) to automate utility management. This feature not only provides actionable data but also helps in accurately billing residents based on usage, reducing discrepancies and improving transparency.
Prisma is designed to work in tandem with leading Property Management Software systems such as Yardi, Rent Manager, AMSI/INFOR, RealPage, Spectra, flat file integrations, and more. This compatibility ensures that integrating Prisma into your existing setup is smooth and hassle-free, preserving the value of your previous investments while enhancing functionality.
Our system syncs data in real-time across all connected platforms. This means any update made in Prisma, whether it’s a new tenant detail, a payment transaction, or a maintenance request, is immediately reflected in your other management systems. Real-time syncing not only eliminates data discrepancies but also provides up-to-the-minute accuracy, which is crucial for effective property management.
Every property management business has unique needs and challenges. Prisma offers extensive customization options that allow you to tailor features to match your specific operational requirements.
With Prisma, you can move away from traditional, often manual methods to a smarter, automated, and data-driven approach. This shift not only saves considerable time by automating routine tasks but also cuts costs through improved efficiency and reduced errors.
In today’s fast-paced market, staying ahead means being able to adapt quickly and efficiently. Prisma equips you with the tools to stay competitive, offering capabilities that streamline operations, enhance decision-making, and respond rapidly to market changes and tenant needs. Prisma ensures you’re not just keeping up but setting the pace in the evolving landscape of property management.
Versatile Payment Solutions
Prisma supports a comprehensive array of payment methods, including ACH, credit and debit cards, checks, and even cash payments through integrated processing solutions. This versatility ensures that property managers can accommodate the varied preferences of their tenants, making payment collection as convenient as possible. Each method is integrated into Prisma’s unified system, which facilitates a smoother transaction process from start to finish.
Security Deposit Handling Made Easy
Prisma sets itself apart with advanced capabilities for managing and refunding security deposits efficiently. This feature is specifically designed to address a common concern among property managers, ensuring that funds are handled accurately and returned promptly at the end of tenancy agreements. By simplifying this often complex process, Prisma helps reduce disputes and enhance tenant satisfaction.
Powerful Financial Management Tools
From setting up automatic rent payments to customizing financial reporting, our tools help streamline all financial aspects of property management. This functionality allows for better cash flow management and more accurate financial forecasting, which are crucial for maintaining the health and growth of your property portfolio.
Comprehensive Security Safeguards
Security is top of mind for us. Prisma is built with strict security protocols to safeguard all financial data. Prisma uses encryption/tokenization to secure sensitive information, ensuring reliable protection for all financial transactions. Regular security audits and compliance with data protection regulations ensure that your data and that of your residents are secure against unauthorized access at all times.
Enhancing Communication Channels
Instant messaging features allow for real-time conversations, ensuring prompt responses to inquiries and issues. Announcement broadcasts enable property managers to disseminate important updates to all residents simultaneously, while notification alerts keep everyone informed about critical information.
Increase NOI
Prisma’s comprehensive financial management platform is designed to increase Net Operating Income (NOI) through effective cost management and revenue optimization. Our utility billing solutions, including Smart Metering and Ratio Utility Billing Systems (RUBS), ensure accurate and transparent billing, reducing disputes and enhancing tenant satisfaction.
At Prisma, we assign a dedicated account manager to each client and leverage best industry practices on our platform to achieve high resident utilization and satisfaction. Your account manager is your primary point of contact, ensuring a consistent and personalized service experience.
In addition to dedicated account managers, Prisma offers a responsive, bilingual customer service line available 8:00 am – 10:00 pm Mon-Sun to address any immediate questions or concerns. This service ensures rapid resolution of operational challenges, minimizing interruptions. Whether it’s a technical query, a billing issue, or assistance with a specific feature, our customer service team is trained to provide quick and accurate responses.
We also provide a comprehensive online resource library that includes detailed documentation, how-to guides, and best practices tailored to the needs of property managers.
